President William Ruto unveils digitization of Government services

President Ruto said Kenyans can now access over 5,000 Government services online and the digitisation of government services will enhance efficiency and inclusivity in service delivery.

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President William Ruto has said the Government will hike salaries for junior civil servants beginning in July.

He noted that the Government has approved recommendations by the Salaries and Remuneration Commission to increase the salaries of those serving below Principal Secretaries by up to 10 percent.

He explained that the move will help them cope with the tough economic times. 

However, he pointed out that senior officials will have to wait.  

The President also asked the SRC to come up with a formula that will reduce the gap between the highest and the lowest-paid civil servants. 

He spoke on Friday during the unveiling of Digital Government Services dubbed Gava Mkononi at the Kenyatta International Convention Centre in Nairobi. 

Present were Deputy President Rigathi Gachagua, Prime Cabinet Secretary Musalia Mudavadi, Cabinet Secretaries, Nairobi Governor Johnson Sakaja,  among others. 

President Ruto said Kenyans can now access over 5,000 Government services online.

The President said the digitization of government services will enhance efficiency and inclusivity in service delivery.  

He said the system eliminates inefficiency, corruption, wastage and discrimination that is inherent in human interactions.

He noted that previously marginalized communities will no longer be excluded from Government services.  

President Ruto said the services will also be available on the e-Citizen platform’s USSD code *2222# and Gava Express.  

“Gava Express will be available in more than 250,000 M-Pesa shops, 28,000 KCB shops, 40,000 Equity shops and 22,000 Cooperative Bank shops to serve those without smartphones,” he explained. 

The President noted that the Government will use a single Pay Bill 222 222 which the Treasury will manage. 

He urged Kenyans to take advantage of digital training opportunities provided by the ICT Authority, which targets 20 million people.

The President said the remaining Government services will be digitized in 90 days.

During the same period, the Government will roll out digital identification documents. 

He added that no Government service will be paid for in cash in the next month.

ICT CS Eliud Owalo said the Free Wi-Fi project has been extended to markets and County Industrial Parks to enhance e-commerce. 

“This automation, Health CS Susan Nakhumicha argued, will rid KEMSA of brokers and enhance transparency at the NHIF claims systems. 

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